Building Trustworthy AI through Diversity

An important part of our mission at Eidosmedia is to identify the technical innovations that can add value to our customers’ operations and integrate them closely into their workflows.

‘Innovation’ these days principally means generative AI. As a tech company specializing in advanced content management systems (CMSs), we immediately recognized the significance of AI technology and understood its potential to transform our customers’ operations.

“Our AI team …. exemplifies our unwavering commitment to diversity.”

Last year we took a significant step by establishing a dedicated AI development team - a team that is remarkable not only for its technical skills and talents, but also because it exemplifies our unwavering commitment to diversity.

In this article, we explore why diversity matters, how it impacts the development of our AI systems, and our ongoing efforts to foster inclusivity.

Diversity – a fundamental force

“The team combines young talents and senior experts from five different countries.”

Diversity isn’t a mere buzzword; it’s a fundamental force that shapes our collective intelligence. In today’s rapidly evolving landscape, it transcends industry boundaries. Whether we’re developing cutting-edge technologies, engineering robust solutions, or creating large language models (LLMs), we are totally committed to the inclusion of under-represented groups.

Our recently formed AI team exemplifies our commitment to diversity. The team combines young talents and senior experts from five different countries, each bringing a unique cultural backgrounds and language, creating a rich pool of ideas. Their varied perspectives and life experiences enrich our understanding and drive innovation. By assembling diverse teams, we tap into a wellspring of creativity, empathy, and critical thinking.

Through diversity to excellence

“By eliminating bias in our selection process, we naturally mirror the stimulating diversity that surrounds us every day.”

Our commitment to diversity extends beyond rhetoric. Through our robust internship program, we actively invest in young talents. These recent graduates bring fresh ideas, unbridled enthusiasm, and a hunger for impact.

Our recruitment transcends distinctions based on any factor, including gender, ethnicity, language, or background. Instead, we actively seek excellence across a broad spectrum, emphasizing alignment with our company’s values and role requirements.

As our CTO Cristiano Meda says, “We don’t have the objective to increase diversity. We focus solely on finding exceptional talent and investing in the next generation. By eliminating bias in our selection process, we naturally mirror the stimulating diversity that surrounds us every day.”

With this approach we cultivate diverse teams that mirror the rich tapestry of our society, enabling us to design technology that caters to the needs of all communities, leaving no one behind.

Countering bias with diversity

“Recognizing that AI systems mirror their creators’ biases, embracing diversity becomes a giant leap toward equitable AI that serves humanity.”

Diversity also plays a critical role in addressing bias within AI technology itself. Biased algorithms perpetuate inequalities, reinforce stereotypes, and harm marginalized communities.

By assembling diverse teams, we ensure that technology is shaped by a broad range of perspectives. This approach enhances fairness, fosters inclusivity and impacts the education of future generations. As this article reminds us, our choices today—whether as educators, researchers, or developers—directly influence the learning experiences of tomorrow. Recognizing that AI systems mirror their creators’ biases, embracing diversity becomes a giant leap toward equitable AI that serves humanity.

Learning from the AI Global Summit

“How do we balance technological advancement with ethical, gender-inclusive AI products?”

Recently, we attended the AI Global Summit in the Italian city of Bologna—an enlightening experience. The panel discussion titled “Women in AI: Shaping the Future” resonated deeply.

Gender disparity within the AI workforce remains a pressing issue, contributing to the global shortage of AI talent. The panelists—Moojan Asghari (co-founder of Women in AI), Anatola Araba (from Reimagine Story Lab), Monika Bielskyte (from Protopia Futures), Matthew Chavira (from Prophets of AI), and Anahita Moghaddam (from Neural Beings)— raised important considerations:

How do we balance technological advancement with ethical, gender-inclusive AI products? Calls have been made for deploying “fairness-aware” algorithms that consider demographic diversity and increase transparency in decision-making processes. Their insights inspire us to push boundaries, challenge norms, and create a future where AI benefits everyone.

Our pledge

“We constantly strive for AI systems that mirror the inclusive world we aspire to—one where everyone thrives.“

At Eidosmedia we’re dedicated to advancing the power of AI to transform our life and work for the better. Our vision encompasses AI systems that draw on the rich diversity of humanity—reflecting a rich mosaic of talents, backgrounds, and aspirations. Every individual’s uniqueness matters, and together, we’ll create AI that amplifies voices, addresses biases, and uplifts all.

Our commitment extends beyond the corporate realm; it’s deeply personal. We constantly strive for AI systems that mirror the inclusive world we aspire to—one where everyone thrives.